Returns & Exchanges
At Loveramics, we want you to be completely satisfied with your ceramic tableware; if you are not happy with your purchase, you can return unused items in their original packaging within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Contact our customer service team with your order number and the specific items you wish to return to receive a Return Authorization.
- 2.Pack with Care
Carefully wrap your ceramics in their original protective padding and box to ensure they are not damaged during transit back to our warehouse.
- 3.Ship the Package
Affix the provided return label to your parcel and drop it off at any authorized courier location, keeping a copy of your tracking number.
- 4.Receive Refund
Once our team inspects the items for quality, we will issue a full refund to your original payment method within 5 to 7 business days.